Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.homehippos.com and Home Hippos LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Home Hippos LLC include www.homehippos.com, Home Hippos, www.homehippos.net and www.homehippos.org. 

 

The Home Hippos websites are an online platform to analyze residential construction projects and property potential including 3-D visualization of construction opportunities, as well as connect with our experts and third-party providers for a variety of real estate, property development and construction services. We use the information we collect to provide custom reports on a property or geographical location, process orders and to provide a more useful and personalized experience on our www.homehippos.com site, our other sites, reports, products, and services (“Content”), and the sites, products, and services of our partners, affiliates, associates, and/or other contracting parties (“Associates”). 

 

By using any of the Home Hippos websites or Content, you consent to the data practices described in this statement.  

  

Collection of your Personal Information 

In order to better provide you with products and services offered on our Site, Home Hippos may collect personally identifiable information. When you request an analysis(“Subscribe”) from Home Hippos LLC (the “Site”), we require your First and Last Name, Mailing Address, E-mail Address, Phone Number, Property Address, Construction needs, Property purchase goals and preferences, Budget for construction or purchase and potentially additional information. 

  

If you purchase Home Hippos’s products and/or services, we collect billing and credit card information and potentially other information related to your property such as mortgage, goals and preferences. This information is used to complete the purchase transaction. 

 

We do not collect any personal information about you unless you voluntarily provide it to us.  However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) signing up for our custom analysis; (b) registering for an account on our Site; (c) entering a sweepstakes or contest sponsored by us or one of our partners; (d) signing up for special offers from selected third parties; (e) sending us an email message; (f) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.    

 

Distinct from Subscribing to the Site, if you request, enroll in, register for, or otherwise express interest in information, services, and/or products offered on the Site or by our Associates (“Register”), you may be required to supply certain identifying and other information (e.g., name, password, email address, home address, locations of interest). Information provided to us allows us and our Associates to offer and deliver personalized information, products, and services to you and others, including, without limitation, new features, products, or information available on the Site, or other sources based upon the information you provide.

You may be asked to complete surveys and other information requests while on the Site. These surveys and information requests help us to better understand how you and other users are using the Site and help us to develop better products and services for you and others. These surveys and information requests may be administered by Home Hippos or by a third party. 

If you Subscribe or Register, you may receive periodic communications (including electronic mail) from the Site, Home Hippos, and/or our Associates that include special offers, promotions, information, and/or services related to the Site, your Subscription and/or Registration, features of the Site and how to use them, property buying, property ownership, property rental, real estate investment, moving, and/or other issues, articles of interest related to Home Hippos, information, and processes. Should you choose to “opt-out” of receiving particular electronic mail or other communications, you will no longer receive such communications. To unsubscribe from any of our communications or if you have any questions about our products or services, please request to be removed by sending an email to optout@homehippos.com.

We also track user traffic patterns, subscriber information, subscription terms, and other information to identify ways in which we can improve the Site and make it easier and better to use. 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Home Hippos’s public message boards, this information may be collected and used by others.  

Use of your Personal Information  

Home Hippos collects and uses your personal information to operate its website(s) and deliver the services you have requested.  

Home Hippos may also use your personally identifiable information to inform you of other products or services available from Home Hippos and its affiliates.  

  

Sharing Information with Third Parties 

Home Hippos does not sell, rent or lease its customer lists to third parties.  Home Hippos may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Home Hippos may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Home Hippos and/or our customers, and they are required to maintain the confidentiality of your information.  

  

Home Hippos may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Home Hippos or the site; (b) protect and defend the rights or property of Home Hippos; and/or (c) act under exigent circumstances to protect the personal safety of users of Home Hippos, or the public.  

 

Home Hippos LLC does not sell, trade, rent, or otherwise transfer your personal information to others, except as outlined in this Privacy Policy and/or on the Site. We reserve the right to disclose certain of your personally identifiable information per our Customer References policy, and as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us and/or concerning our Site. We may disclose any information collected from the Site in connection with any user’s violation of posted terms of use for the Site or other agreements with Home Hippos LLC, to protect the property of Home Hippos LLC or its affiliates, or to protect the safety of employees or representatives of Home Hippos LLC or its affiliates, other users of the Site, or members of the public. Home Hippos LLC also reserves the right to disclose and/or transfer personal information to a buyer or transferee of all or a portion of Home Hippos LLC assets.

When you Subscribe or Register, you consent to Home Hippos LLC customizing and enhancing your experience by sharing your contact information with third parties in which Home Hippos LLC reasonably anticipates you would be interested based upon an analysis of the information you provide to Home Hippos LLC.

We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers, or other third parties for research, sales, and/or other purposes, such as improving our services. We do not, without the customer’s permission, share information about specific individuals with third parties, except as outlined in this privacy policy and/or on the Site.

Home Hippos LLC uses an outside credit card processing company to bill you for services. We do not authorize this credit card processing company to retain, share, store or use personally identifiable information for any secondary purposes.

The Site may contain links to other websites and leads to third-party providers. Home Hippos also uses third-party service providers for services such as survey forms, construction management software and construction projects such as construction contractors, lenders, architects. Home Hippos LLC is not responsible for the privacy practices or the content of these websites and providers and Home Hippos LLC makes no representation or warranty as to the security or privacy practices of third parties and service providers. For more information regarding the privacy policies of third parties and service providers, please refer to their respective websites. In addition, Home Hippos LLC may contract with other businesses and organizations across the internet. In many cases, you may access the Site through a link at one of our Associate’s websites. By entering the Site through and/or to other parties’ websites, you signify your understanding that Home Hippos LLC is not responsible for the privacy practices or the content of websites other than the Site. Further, it is also possible that by entering through and/or to another party’s website and using the Site, you may be allowing other parties to view and retain information you provide. If you are concerned about entering through and/or to another party’s website, you can enter the Site directly at www.homehippos.com and not connect to other websites while using the Site.

  

Opt-Out of Disclosure of Personal Information to Third Parties 

In connection with any personal information, we may disclose to a third party for a business purpose, you have the right to know:  

  • The categories of personal information that we disclosed about you for a business purpose. 

  

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, email us at optout@homehippos.com.

  

Tracking User Behavior 

Home Hippos may keep track of the websites and pages our users visit within Home Hippos, in order to determine what Home Hippos services are the most popular. This data is used to deliver customized content and advertising within Home Hippos to customers whose behavior indicates that they are interested in a particular subject area.  

Home Hippos LLC uses a reputable third-party(ies), such as Google Analytics, to collect and accumulate other anonymous data that helps us understand and analyze our visitors’ internet experience. For example, we may accumulate visitor data relating to referring domains, the type of browsers used, operating system software (e.g., Windows 10 vs. MacOS Catalina), screen resolutions, color capabilities, plug-ins, etc. We may also record the number of visits, paths taken, and time spent on our Site, its pages, and other sites and pages, mouse clicks, mouse movements, scrolling activity, as well as text you type in the Site. This information may be stored in a cookie on your computer’s hard drive. However, this information may not be personally identifiable, and we only share this information in the aggregate, reflecting overall website or internet usage trends.

Use of Cookies 

The Home Hippos website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.    

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Home Hippos pages, or register with Home Hippos site or services, a cookie helps Home Hippos to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Home Hippos website, the information you previously provided can be retrieved, so you can easily use the Home Hippos features that you customized.    

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Home Hippos services or websites you visit.  

 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by Home Hippos. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Home Hippos website.  

  

Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.  

  

Security of your Personal Information 

Home Hippos secures your personal information from unauthorized access, use, or disclosure.  Home Hippos uses the following methods for this purpose:  

  

– SSL Protocol 

  

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.    

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.  

  

Right to Deletion 

Subject to certain exceptions set out below, on receipt of a verifiable request from you,

we will:  

 

  • Delete your personal information from our records; and 
  • Direct any service providers to delete your personal information from their records.   

 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:  

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 
  • Debug to identify and repair errors that impair existing intended functionality; • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 
  • Comply with the California Electronic Communications Privacy Act; 
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 
  • Comply with an existing legal obligation; or 
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. 

  

Children Under Thirteen 

Home Hippos does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  

  

Disconnecting your Home Hippos Account from Third Party Websites You will be able to connect your Home Hippos account to third party accounts. BY CONNECTING YOUR HOME HIPPOS ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES).  

IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “My Account” page. Users may also contact us via email at optout@homehippos.com.

    

Opt-Out & Unsubscribe from Third Party Communications 

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Home Hippos by contacting us at optout@homehippos.com

   

E-mail Communications 

From time to time, Home Hippos may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Home Hippos or click on a link therein.  

  

If you would like to stop receiving marketing or promotional communications via email from Home Hippos, you may opt out of such communications by Customers may unsubscribe from emails by clicking on an “UNSUBSCRIBE” link.  

 

Home Hippos Tell a Friend and other referral programs

If you elect to use our service for informing a friend about our Site, we ask you for the friend’s name and electronic mail address. Home Hippos LLC will automatically send the friend an electronic mail inviting them to visit the Site. The information is used for the sole purpose of sending electronic mail. Home Hippos LLC does not share this information.

External Data Storage Sites 

We may store your data on servers provided by third party hosting vendors with whom we have contracted.  

  

Changes to this Statement 

Home Hippos reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.  

  

Contact Information 

Home Hippos welcomes your questions or comments regarding this Statement of Privacy. If you believe that Home Hippos has not adhered to this Statement, please contact Home Hippos at contact@homehippos.com  

  

Effective as of July 29, 2020

Our mission is to transform existing, aged-homes, and the properties on which they sit, to better meet the needs of today’s society while helping American homeowners tap into the value of our biggest asset – our homes.